To help manage your organization’s usage effectively, 4M provides visibility into project segment consumption (if measured by segments, as stated in your organization's contract) and offers tools to stay within your account limits.
In 4M, each project is sized by segments based on the total area drawn:
Urban Area: 64 acres = 1 segment
Rural Area: 640 acres = 1 segment
After drawing a project area, 4M will automatically display a pop-up showing how many segments are included before proceeding to “Get Utility Map.”
When drawing a new project, the project creator will see the area size of the polygon in acres.
After filling in the project details, a banner will appear at the bottom of the panel showing the breakdown of segments. The project creator may then click “Get Utility Map” to finish creating the project.
This visibility ensures teams are always informed about how many segments are being used before finalizing the project.
Monitor Project Usage by Setting Project Threshold Alerts in the Admin Dashboard
Admins can proactively monitor usage by configuring project threshold alerts:
Set customizable thresholds (e.g., 80%, 90%) of your plan’s segment limit. Click the "Set Threshold" button in the Admin Dashboard to create it.
Once the project segment threshold is reached, an automatic email alert is sent to the Admin.
This gives teams the chance to evaluate usage and, if needed, reach out to their Customer Success Manager to expand their segment limit.
What Happens When You Hit the Limit?
If your organization reaches the total number of segments allowed under your current account plan:
Admins will receive a pop-up in the app and email notifying them that the segment limit has been reached. They will also see a notification whenever they view the Admin Dashboard.
All users attempting to create a new project will see a message explaining that the organization has reached its usage cap.
Users can then:
Reach out to Customer Success to upgrade your plan and continue creating projects.
View a utility heat map of the area at no cost. In this limited version, you can see the utility density within the project area using the visual scale. There are no lines, objects, or owners in this free version of the project.
Need More Segments?
Your Customer Success Manager is always available to help expand your usage as your needs grow. Don't hesitate to reach out.